All doctors should read this before they see patients.
-- Michelle Dent | Reader
Dhruva has written a simple guide to empathic patient encounters. You’ll laugh, cry and become a better communicator.
-- Dan Nguyen, M.D. | Cardiologist
Dr. Dhruva Gulur is a remarkable storyteller. He provides simple, actionable advice to be your most excellent self. This book applies to all aspects of customer service.
-- Girish B. Raj, M.D. | MBA